The SentriLock CARD (physical card) was discontinued in March 2022.
Download the SentriKey® Real Estate app from the App Store or Google Play (if you have not already done so), and be sure to set up your login information.
If you have any trouble with the app or your lockboxes, please contact SentriLock directly at 513-618-5800 or .
Here’s some resources for you to review:
You’ll need to log into/open the app to renew your schedule every 24 hours, especially if you’re planning to show a home in an area with spotty cell phone service. If you have concerns about how you can get lockbox access in remote areas with no SentriCard and little or no cell coverage, view this info: https://gbbr.org/wp-content/uploads/2018/09/SentriLock-Stay-connected.pdf
■Do not share your login information with ANYONE. ■Assistants need to have their own SentriLock membership.
SentriLock offers a special membership just for non-REALTOR® assistants. ■You can only use your account in the app on one device at a time.
SentriLock also offers a number of training resources on its website: